LEGAL

Terms of Service

Last updated: 26 September 2026

These Terms of Service govern access to and use of the website, applications, charging facilities, and other services provided by PT. PODIUM OTO DAYA (EV-POD). By using our services, you agree to these terms and our Privacy Policy.

1. Eligibility and Accounts

You must be legally capable of entering into an agreement under applicable law. Information submitted to us must be accurate and current. You are responsible for safeguarding account credentials and for activity performed through your account. Notify us promptly if you suspect unauthorized access.

2. Acceptable Use

You agree not to:

  • Use the services for unlawful, fraudulent, harmful, or abusive purposes.
  • Interfere with security, networks, equipment, other users, or normal service operation.
  • Access systems or data without authorization, introduce malicious code, or attempt to reverse engineer protected technology except where permitted by law.
  • Misrepresent your identity or submit content that infringes another party’s rights.

3. Charging Services and Safety

Follow all posted instructions, safety notices, vehicle requirements, and applicable site rules when using charging equipment. Stop using equipment and report the issue if it appears damaged or unsafe. Availability, charging speed, and completion time may vary due to vehicle, battery, power supply, connectivity, maintenance, demand, and other conditions.

4. Prices and Payment

Applicable prices, taxes, administrative charges, and any idle or parking fees will be displayed before purchase or otherwise communicated to you. You authorize us and our payment providers to charge the selected payment method. Unless required by law or stated otherwise, completed service charges are non-refundable. Billing concerns should be reported promptly with relevant transaction details.

5. Partnerships and Third-Party Services

Partnership, concession, or site-evaluation submissions are preliminary and non-binding unless confirmed in a separate written agreement signed by authorized representatives. Our services may link to or rely on third-party products and sites. Their separate terms and privacy policies apply, and we are not responsible for third-party services outside our control.

6. Intellectual Property

Our services, software, trademarks, designs, text, graphics, and other content are owned by or licensed to us and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the services for their intended purpose. No other rights are granted.

7. Suspension and Termination

You may stop using the services at any time. We may restrict or terminate access where reasonably necessary for security, maintenance, legal compliance, non-payment, suspected misuse, or a material breach of these terms. Provisions that by nature should survive termination will remain effective.

8. Service Availability and Disclaimers

Services are provided on an “as available” basis. To the extent permitted by law, we do not guarantee uninterrupted, error-free, or universally compatible operation. Nothing in these terms excludes warranties or consumer rights that cannot legally be excluded.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from use of the services. Our responsibility remains subject to mandatory rights and liabilities under Indonesian law.

10. Changes to These Terms

We may revise these terms to reflect changes in our services, business, or law. Updated terms will be posted on this page with a revised date. Continued use after the effective date constitutes acceptance to the extent permitted by law.

11. Governing Law and Disputes

These terms are governed by the laws of the Republic of Indonesia. The parties will first attempt to resolve disputes in good faith through discussion. If no resolution is reached, the dispute will be submitted to the competent court in accordance with applicable law.

12. Contact

Questions about these terms may be sent to partnership@evpod.id or to PT. PODIUM OTO DAYA, Kebayoran Lama, South Jakarta, DKI Jakarta.